Terms + Conditions

Last Updated: 11/26/2025

Welcome to The Best Part Head Spa. By accessing our website, booking services, or communicating with us through phone, text, or digital platforms (including RingCentral), you agree to the following Terms & Conditions. Please read them carefully.

1. General Use of This Website

This website is provided for the purpose of learning about our services, requesting appointments, and communicating with our team.
You agree not to misuse the website or interfere with its functionality.

2. Appointment Requests & Bookings

All appointments made through our booking system (such as GlossGenius or any other platform) are considered requests until confirmed by us.

We reserve the right to modify, reschedule, or decline appointment requests based on availability, service requirements, or other operational needs.

3. Communication Consent

By contacting us — whether through our website, phone, email, or text (including RingCentral) — you consent to receiving responses and follow-up communications related to:

  • Scheduling

  • Service confirmations

  • Updates and reminders

  • Customer support

Standard messaging rates may apply depending on your carrier.

SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from The Best Part Head Spa. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://bestpartheadspa.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

4. Cancellations & Rescheduling

We ask that clients provide adequate notice when needing to cancel or reschedule an appointment.
Late cancellations or missed appointments may result in fees according to our posted cancellation policy.

5. Payment & Billing

Some services may require a credit card to secure a booking. By scheduling an appointment, you authorize charges in accordance with our cancellation, deposit, or service payment policies.

Gift cards and credits, when applicable, will be applied at the time of service.

6. Privacy

We respect your privacy. Any information you provide — including contact details, appointment history, or payment information — is handled in accordance with our Privacy Policy.

We do not sell or share personal information with third parties, except as required to deliver our services (e.g., scheduling platforms, payment processors).

7. Limitation of Liability

While we strive to provide accurate information and professional service, we are not responsible for:

  • Website downtime or errors

  • Delayed messaging or failed message delivery

  • User errors in booking or communication

  • Third-party platform issues (e.g., RingCentral outages, booking system errors)

Your use of this website and our communication tools is at your own risk.

8. Service Changes

We may update, discontinue, or modify services, pricing, or policies at any time. Changes will be reflected on this website or communicated as needed.

9. Acceptance of These Terms

By using this website or communicating with us through phone, email, or text, you acknowledge that you have read and agree to these Terms & Conditions.

If you do not agree, please discontinue use of the website and communication channels.

10. Contact

If you have questions about these Terms & Conditions, you can reach us at:

Best Part Head Spa
info@bestpartheadspa.com
(859) 347-5526